xx67 Privacy Policy

xx67 ("we", "us", or "platform") provides a safe and trusted online casino and betting service for players in Bangladesh. We believe that the privacy of your personal information is a fundamental right. This privacy policy document explains how xx67 collects, processes, stores, and protects your personal information.

This policy applies to the https://xx67.cam website and all our associated services. By using our platform, you are considered to have accepted the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our platform.

1.1 Information You Provide Directly

When you register with xx67 or use our services, we may collect the following information:

• Full name and date of birth (for age verification — only users aged 21 and above are permitted)
• Email address and mobile number
• Residential address
• National ID card or passport details (as part of the KYC process)
• Financial transaction information (bKash, Nagad, Rocket, Upay, bank transfer)
• Deposit and withdrawal information

1.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and browser information
• Device type, operating system, and screen resolution
• Session duration and pages visited
• Gaming activity and betting history
• Information obtained from cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we may receive information from payment processors (such as bKash, Nagad, Rocket, Upay) or identity verification services. This information is used solely to protect your account and prevent fraud.

2.1 Primary Purposes

xx67 collects and processes your information for the following reasons:

• Creating, verifying, and managing accounts
• Operating gaming services and betting activities
• Processing financial transactions (deposits and withdrawals)
• Providing bonuses, promotions, and rewards
• Providing customer support (24/7 live chat)
• Meeting legal obligations and fulfilling regulatory responsibilities

2.2 Security and Protection

Your information is also used for the following purposes:

• Detecting and preventing fraudulent activity
• Complying with Anti-Money Laundering (AML) rules
• Applying responsible gaming policies
• Preventing access by minors
• Ensuring account security

2.3 Service Improvement

We analyse your usage patterns to improve the platform experience, add new games and features, and display content according to your preferences. If you have agreed to receive marketing communications, we may send you information about your preferred games and offers.

3.1 Who We Share Information With

xx67 does not sell or rent your personal information to third parties. However, limited information may be shared in the following cases:

• Payment processors: to complete transactions with bKash, Nagad, Rocket, Upay, and bank partners
• Technology service providers: for platform operations, hosting, and security services
• Game providers: as required for game operations with providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Ezugi
• Legal authorities: to comply with legal orders or regulatory requirements

3.2 International Data Transfers

Our servers and service providers may be located in various countries. For any international data transfer, we ensure that adequate protection measures are maintained and the security of your information is provided.

3.3 Business Changes

In the event of a company merger, acquisition, or sale of assets, your information may be transferred. We will notify you before such a change takes place and your privacy policy protections will continue to apply.

4.1 Technical Protection

xx67 applies industry-standard security measures to protect your information:

• SSL/TLS encryption technology — all data transfers are secured
• Data storage with AES-256 encryption
• Two-Factor Authentication facility
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

4.2 Administrative Protection

Our staff work under strict confidentiality agreements. Only authorised staff may access your information when necessary. Every data access is logged and reviewed regularly.

4.3 Steps in Case of a Security Breach

If a security breach of your information occurs, we will notify you and the relevant authorities as quickly as possible. We will take immediate steps to minimise harm and put measures in place to prevent such incidents in the future.

5.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. xx67 uses the following types of cookies:

• Essential cookies: required for the core functionality of the platform — these cannot be disabled
• Functionality cookies: to remember your preferences and settings
• Analytics cookies: to analyse platform usage and make improvements
• Security cookies: for fraud detection and account protection

5.2 Managing Cookies

You can control cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly. Most browsers give you the option to accept cookies, reject them, or receive a notification before a cookie is set.

6.1 Retention Policy

We retain your personal information only for as long as necessary to fulfil the relevant purpose or to comply with legal obligations. General guidelines are as follows:

• Account information: at least 5 years after account closure (as required by law)
• Transaction records: 7 years (in accordance with financial regulatory rules)
• Gaming history: 3 years or the duration of the active account
• Cookies and session data: until the session ends or the browser is closed (session cookies)
• Communication records: 2 years

6.2 Deletion of Data

At the end of the defined retention period, we securely delete or anonymise your information. However, some information may need to be retained for a longer period for legal or regulatory reasons.

7.1 Right to Access and Correct Information

You have the following rights regarding your personal information:

• Right of access: the right to know what information we hold about you
• Right to rectification: the right to request correction of inaccurate or incomplete information
• Right to erasure: the right to request deletion of your information in certain circumstances
• Right to restrict processing: the right to request that processing of your information be limited in certain cases
• Right to data portability: the right to receive your information in a structured and machine-readable format
• Right to object: the right to object to the processing of your information for certain purposes

7.2 Opting Out of Marketing Communications

You may unsubscribe from marketing emails at any time. To do so, use the "Unsubscribe" link at the bottom of the email or contact our support team. Please note that it is not possible to unsubscribe from important account and security notifications.

7.3 How to Exercise Your Rights

To exercise any of the above rights, please contact us. We will try to respond to your request within 30 business days of receipt. We may need to ask for some additional information to verify your identity.

xx67 is an adult platform and provides services only to those aged 21 and above. We do not intentionally collect personal information from minors. We have included age verification steps in the registration process.

If we become aware that a minor has registered on our platform or provided information, we will immediately close the relevant account and delete that information. If you believe someone you know who is a minor is using the platform, please inform our support team.

9.1 Payment Service Providers

Our platform processes payments via bKash, Nagad, Rocket, Upay, and bank transfer. These payment processors have their own privacy policies. We do not share additional information with these services beyond what is necessary to complete a transaction.

9.2 Game Software Providers

Our platform features games from various game providers including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, NetEnt, and Microgaming. Some technical information required for game operations may be sent to these providers' servers. However, information directly relating to your personal identity is not shared.

xx67 may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you by email or via a notification on the platform. The updated policy will take effect from the date of publication.

We recommend that you review this policy regularly. Continued use of the platform after an update will be considered as your acceptance of the revised policy. The "Last updated" date at the top of this page always indicates the most recent version.